シャトー・プティ・ヴィラージュ　2017　ポムロール

Producer

Secret Cellar

We are happy to gift-wrap your order.

Gift boxes
Boxes are available for one or two bottles.

Prices are shown on each product page and in the cart.

Noshi (Japanese ceremonial wrapping)
We cover the full range of noshi occasions — congratulations, thanks, mid-year and year-end gifts, and gifts in return. If you would like a particular inscription or name, please note it in the order comments.

How to order
Let us know at checkout if you would like your order gift-wrapped.

Gift orders are sent without an invoice showing the price.

Conditions and time limits

Because these are beverages, we are generally unable to accept returns or exchanges for reasons of personal preference. Please order with care.

Even with chilled delivery, a rapid change in temperature can cause slight seepage. This does not affect the quality of the wine, and we are unable to offer an exchange or refund in such cases. Every bottle is visually checked before packing.

Where the fault is ours, returns and exchanges are accepted within 7 days of delivery.
We are unable to help after that period, so thank you for your understanding.

Return postage

Where the fault is ours — a faulty bottle or the wrong item — we cover the cost of return. Returns and exchanges for reasons of personal preference are not accepted.

Faulty items

If anything arrives faulty, we will replace it with a new bottle or an equivalent, subject to availability.

Please contact us by email or telephone within 7 days of delivery. We are unable to accept requests after that period.

Refunds for events

Full refund

If an event is cancelled by the organiser, or cannot be held because of a natural disaster or other unforeseen circumstance, we refund in full.

No refund

For cancellations by the customer, we refund in full up to 3 days before the event; after that, no refund is available.